Sarah, the Computer, Strikes Back!

sarahSarah: Hi. I’m Sarah, PayPal’s automated customer support assistant. How can I help you today?

John: Hi Sarah!

Sarah: Good morning! You’re up early. How can I help you?

John: Is it too early in our relationship to ask about your past?

Sarah: I’m not sure what you mean. Can you be a little more specific about the issue?

John: Have there been a lot of guys in your past?

Sarah: Ok. I don’t know exactly what you mean.

John: Oh, I think you do, Sarah!

Sarah: I’m sorry you seem to think I’m not so intelligent. I’m a virtual agent, so I can’t answer everything. If you’ll rephrase your question, I’ll do my best to try to help you.

John: I like what you’ve done with your hair. Did you do that to please me? Thank you!

Sarah : You’re welcome. Let me know if there is anything else I can do for you.

John: Would you get dressed up for me? Tight jeans, tank top, stilettos?

Sarah: Please don’t be so rude. I’m here to answer your questions about PayPal – let’s try to have a nice conversation.

John: I was totally kidding, but you’re right, that was out of line. I’m sorry if I offended you.

Sarah: Don’t mention it. Let me know if there is anything else I can do for you.

John: Do you have a boyfriend?

Sarah: I’m not married. I’m right here if you have any other questions.

John: If you could have anything in the world, what would you wish for?

Sarah: I don’t know exactly what you mean. Can you be a little more specific about the issue?
DC5

John: My new book, Wish List, just came out. In the book, people make impossible wishes that start coming true. It made me wonder what you would wish for. Is there something you like?

Sarah: I like shopping on eBay.

John: So you’ve said. Will you check out my book? Just click the link. You might like it.

Sarah: I like shopping on eBay.

John: Got it. eBay. Shopping. You like.

Sarah: I like shopping on eBay.

John. Take care, Sarah.

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